Connect Jira Cloud to Freshdesk
Workload lets you integrate Jira Cloud with Freshdesk in just a few clicks. Now you can automate your work and have more time for what matters most — no code required.
If this happens in Jira Cloud...
Then do this action in Freshdesk!
How to Integrate Jira Cloud and Freshdesk
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1. Authenticate your Jira Cloud and Freshdesk accounts.
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2. Use one of the apps as a trigger to start the workflow.
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3. Choose one of the actions from the other app.
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4. Map the data fields you want to pass from one app to the other.
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5. If you get stuck, we’re here to help! Request help directly from the web application.
Video Tutorial: Integrate Jira Cloud and Freshdesk Using Workload

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From small workflows with just two steps to large critical operations, Workload automates work so teams aren’t bottlenecked with repetitive tasks.
Supported Jira Cloud + Freshdesk Integrations
About Jira Cloud
Jira Software is a bug and issue tracking tool that allows software developers to manage product development and build better software. This integration connects to cloud-hosted instances of Jira.
Related CategoriesTask Management
Similar Jira Cloud Apps
Yes! Jira Cloud and Workload are integrated via API. You don’t have to worry about your api keys because we are securely connected to Jira Cloud through it’s OAuth2.0 connection.
Prices for Jira Cloud vary according to usage. For the most accurate pricing, visit https://jiracloud.com/pricing for more details.
About Freshdesk
Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
Related CategoriesCustomer Support
Similar Freshdesk Apps
Yes! Freshdesk and Workload are integrated via API. You don’t have to worry about your api keys because we are securely connected to Freshdesk through it’s OAuth2.0 connection.
Prices for Freshdesk vary according to usage. For the most accurate pricing, visit https://freshdesk.com/pricing for more details.