Automating incoming email leads where the sender is not the recipient of the automatic reply

Workload Team
Workload Team

I am a therapist and get referrals from a company that come in the form of a sloppy email within which is buried my prospective new client’s email and phone number (sometimes). I hate having to go manually reply to every lead, since 7 out of 10 never respond anyway. How can I automate a delayed, warm and personal email reply plus a 7-day follow-up email to these leads?

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